A recent study supported by Oracle made the case that human resources (HR) has quickly leapfrogged into one of the most valuable departments for corporate analytics. HR is increasingly using analytics to recruit new talent. But HR is also using it to uncover latent talent gaps in an organization, to identify labor inequalities that lead to employees working unnecessary overtime, to shift worker schedules in real time rather than being forced to plan for it weeks ahead of time and to improve employee engagement. HR departments, according to the study, tend to be more prescriptive and predictive about what’s happening in their department than even the finance department. “Many HR teams are using data not only to describe what has already happened, but also to predict future outcomes (such as which recruits may be most successful or which employees might be at risk of attrition),” notes the study.
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