How do I create a login for the website?
To create a login click here
What is my username?
Your username may be any one of the following three difference pieces of information:
ECC Membership ID Number
Email address
Unique Login ID
What is my password?
You can have your password reset and emailed to you by visiting the Password Reset Page.
My username and password are correct but the site won't let me in, what should I do?
Please send an email to webmaster@executivesclub.org or call our office at (312) 263-3500.
How do I set up my Unique Login ID
1.Click on the My Profile button on the top navigation bar
2.Log in using your membership ID number of email address
3.Click Edit Your Contact Information
4.Click the Security button near the top of the screen
5.Update the information in the login box
6.Click Submit
How do I change my password?
1.Click on the My Profile button on the top navigation bar
2.Log in using your membership ID number, email address, or unique login ID
3.Click Edit Your Contact Information
4.Click the Security Button near the top of the screen
5.Enter your new password
6.Click Submit
How do I register for Programs?
1.Log into the website
2.Click the programs link on the top navigation bar
3.Click the Register button for the program you wish to attend
4.Check the boxes to the left of the types of tickets you wish to purchase
5.Click Check Out
6.Repeat steps 2-5 if you wish to purchase tickets to several programs
How do I change/cancel an order made online?
Once you have placed an order online you will not be able to change your registration online. If you wish to change or cancel your registration please provide us with a written request to one of the following:
Fax: (312) 263-3502
Email: programs@executivesclub.org
Mail:
8 South Michigan Ave
Suite 320
Chicago, IL 60603
When I check out nothing I selected is showing up, what should I do?
1.Close your browser and try it again
2.If you continue to have problems clear your browser information (history,cookies,cached files)
When I try to sign up on the website it keeps sending me back to a blank registration page, what should I do?
Accounts for the website are automatically created for members when they join The Executives' Club of Chicago. If you are a member trying to get on for the first time, please follow the steps listed above in the login section of the page.
Why do I get a credit card fraud error message when I try to check out?
As part of the check out process our site compares the billing address and zip code you provide us with against the one on file with your credit card company. When the two addresses do not match then the site will return a credit card fraud error.
How do I update my contact information online?
1.Click the My Profile button located on the top navigation bar.
2.Log into the site
3.Click Edit Your Contact Information
4.Update your information
5.Click Submit
Where do I update my assistant information?
1.Click the My Profile button located on the top navigation bar.
2.Log into the site
3.Click Edit Your Additional Information
4.Update your information
5.Click Submit
If your problem has not been resolved please contact us for further assistance at:
Phone: (312) 263-3500
Email: Webmaster@executivesclub.org